By visiting the website located at oryxcommerce.com and any other applications and features (collectively, the “Site”) and using the services (the “Services”) provided by Oryx Commerce (“Oryx” or “us”), you consent to our use and processing of your information as set forth herein. This Privacy Policy covers Oryx’s treatment of personal information that Oryx Commerce gathers when you are on the Site or use the Services and that our customers and business partners share with Oryx Commerce. These privacy practices apply to Oryx Commerce’s customers and any internet users that visit the websites, applications or other features offered by Oryx Commerce’s customers (collectively, “Customer Sites”). This policy does not apply to third parties that Oryx Commerce does not own or control.

Any order forms or additional agreements to which users agree governing the provision of optional Oryx Commerce features shall take precedence over the terms of this Privacy Policy to the extent of any differences, so please read such order forms or additional agreements carefully.
 

Collection of Information from Customer Site End Users

This section describes our policies for internet users that visit customer sites.

Information Collected by Oryx Commerce

In the course of providing user and usage data analytics Services to our customers, Oryx Commerce collects both non-personally identifiable and personally identifiable information about end users of Customer Sites. Personally Identifiable Information (“PII”) collected by Oryx Commerce includes data such as your name, address, phone number, or email address, which you have provided to the Customer Site. Oryx Commerce will not collect your password for any Customer Site or credit card information you have supplied to any Customer Site. We do not purchase or receive information about you from third parties (other than our customers).

Oryx Commerce also collects non-personally identifiable information about you from Customer Sites you visit, including the following types of data:

Standard Data – common information found in every communication sent over the internet. Using this information, Oryx Commerce can infer information such as browser type (e.g., Chrome or Internet Explorer); operating system (e.g,. Macintosh or Windows); browser language (e.g., Java or Unix); and internet service provider (e.g., Verizon Fios or AOL)

Clickstream Data – Oryx Commerce can infer how you use our customer sites and various pages on the internet.

Oryx Commerce may use this PII and non-personally identifiable information to provide our Services to our customers.

Aggregated Personal Information: In an ongoing effort to better understand and serve the users of the Services, Oryx Commerce often conducts research on its customer demographics, interests and behavior based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Oryx Commerce may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Oryx Commerce may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. We partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. We may share personal information with them if you have submitted such information to us, such as your email address, solely in hashed, or non-human readable form. Our partners may link the personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. To learn more about interest-based advertising in general and to opt out, please visit http://www.aboutads.info/choices.

Cookies

Cookies are alphanumeric identifiers transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people. Like most internet sites, Oryx Commerce uses cookies to enhance our users’ and customers’ experience on the internet. These cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your name or e-mail address is.

Most browsers allow you to prevent the browser from accepting new cookies, to be notified when you receive a new cookie, or to disable cookies. To disable cookies set by Oryx Commerce, simply contact us at [email protected] and we will provide you with an opt-out.

Data Retention

Cookies set on behalf of Oryx Commerce expire after three years and the expiration date updates every time you encounter our server. Oryx Commerce retains standard web log data 10 years after you visit a Customer Site, and aggregations and reports for up to 20 years after you visit a Customer Site.

Consumer Choice and Access

The process for individual internet users to review and/or request changes to their PII collected by Oryx Commerce is outlined in the Additional Policies section below.

Collection of Information from Oryx Commerce Customers

This section describes our policies for end users of the Oryx Commerce Site and Services, Oryx Commerce customers, and corporate partners.

Information You Provide to Us

We receive and store any information you enter on the Site or through the Services or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. We use PII provided by you for such purposes as responding to your requests for Services, customizing the content you see, communicating with you about our products, and marketing our Services to you.

In order for you to use all of our features, you must register with Oryx Commerce. We require your e-mail address and password during the registration process.

Further information may be required if you choose to purchase paid components of the Services, such as credit card and billing information. Oryx Commerce uses third party partners for credit card processing who may require and store your credit card and billing information.

Automatic Information

We receive and store certain types of information whenever you interact with us. Oryx Commerce automatically receives and records “traffic data” on our server logs from your browser including your IP address, Oryx Commerce cookie information, and pages you request. Oryx Commerce uses this traffic data to analyze trends and administer the Site. Our service automatically collects usage information, such as the numbers and frequency of visitors to our Site and its components. This data is only used in the aggregate. This type of collective data enables us to figure out how often users use different parts of the Site and Services. In addition, we may provide statistical collective user information, not information about you personally, to our partners so that they understand how often people use specific components of our Site and Services.

E-mail Communications

If you purchase Oryx Commerce’s online tools to collect and analyze user and usage data for your Customer Site through the Site or Services, Oryx Commerce will communicate with you about the services you purchase by e-mail. You consent to receiving such confirmations by e-mail. If you contact us via e-mail through the Site, we may retain a record of your contact information and any information you provide us in your message to respond to you. We may receive a confirmation when you open an e-mail from Oryx Commerce.

We may also send e-mails with service updates, news or promotions. If you do not want to receive e-mail from us, please contact us at [email protected]. If you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Site and Services.

Information From Other Sources

To improve our Services, we may receive information about you from other sources and add it to our account information. Like the information you provide to us, we do not share this information with anyone except authorized third parties in connection with providing you with our Services.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people. Oryx Commerce cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your name or e-mail address is.

Most browsers allow you to prevent the browser from accepting new cookies, to be notified when you receive a new cookie, or to disable cookies. Some of our business partners may use cookies on our Site. However, we have no access to or control over these cookies.

Disclosure of Information

There are certain circumstances in which we may share your Personal Information or other information with third parties without further notice to you, as set forth below:

End Customers: If you enter your Personal Information in any Tool on an End Customer’s website, we may share such Personal Information with the applicable End Customer and such End Customer’s service providers, as requested by such End Customer.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

Related Companies: We may also share your Personal Information with our affiliates for purposes consistent with this Policy.

Agents, Consultants and Related Third Parties: Oryx Commerce, like many businesses, sometimes hires other companies or individuals to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: Oryx Commerce may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Oryx Commerce, (c) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (d) protect against legal

Affiliated Businesses We Do Not Control

Oryx Commerce may provide services or sell products jointly with affiliated businesses. We will share customer information that is related to such transactions with those affiliated businesses. Oryx Commerce may share aggregated demographic information with customers in connection with the provision of the Services.

Agents

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products and services. Examples include billing, processing payments, providing marketing assistance, and providing customer service. Our agents subscribe to the same level of privacy protection as we do.

Financial and billing information is collected through the Site and Services directly by a third-party intermediary and is used solely to bill for the Services. Oryx Commerce does not receive your billing information from this third-party intermediary, who may store, retain, and use the information provided solely for the purpose of credit card processing.

Promotional Offers

We may send offers to our customers on behalf of other businesses or provide our customers with the opportunity to notify end users directly of promotions by text messages or e-mail. If you do not wish to receive these offers, please e-mail us at [email protected]

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